> For the complete documentation index, see [llms.txt](https://quteng.gitbook.io/ke-hu-wen-da-ji/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://quteng.gitbook.io/ke-hu-wen-da-ji/chang-jian-wen-ti/cao-zuo-yi-chang-app-cao-zuo-hen-ka-hui-dang-ji-huo-shi-zai-shang-chuan-zhao-pian-shi-hen-man-gai-ze.md).

# 操作異常：App 操作很卡、會當機，或是在上傳照片時很慢該怎麼辦？

1. 頻繁當機或鍵盤無法跳出：這可能是舊版 App 的殘留檔案導致，建議將 App 完全刪除後再重新安裝。若依然無效，請聯絡渠騰。 
2. 上傳緩慢：這主要與伺服器網路問題有關，請聯絡渠騰，視情況將會安排時間與網管人員檢修網路環境，或是安排停機時間到公司擴充伺服器記憶體並檢查網路。


---

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