> For the complete documentation index, see [llms.txt](https://quteng.gitbook.io/ke-hu-wen-da-ji/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://quteng.gitbook.io/ke-hu-wen-da-ji/ke-bian/biao-zhun-ke-bian-zuo-ye-liu-cheng/ke-hu-jin-xing-xian-shang-xuan-cai-yu-ke-bian-yu-yue.md).

# 客戶 - 進行線上選材與客變預約

當建商於後台為您的戶別「開放客變」後，您即可登入專屬的客戶端系統。透過線上選單，可以瀏覽各空間的建材選項、加退帳金額，並在線上完成客變預約。

**操作路徑**： 

客戶端網頁 > 客變服務

***

**操作步驟**：

1. **進入客變服務**： 登入客戶首頁後，點選畫面中央的 **客變服務** 圖示進入專區。

   <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2FqIiKD7hhDY2I6Jl379n2%2Fimage.png?alt=media&amp;token=b71c72dc-77b0-4122-822b-4349015d8b50" alt="" width="231"><figcaption></figcaption></figure>
2. **開始線上選材**： 在客變流程五步驟頁面中，點擊 **step 2 線上選材**，接著點擊藍色的 **選風格 / 選材** 按鈕開始選材。

   <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2F1pYbWEvSQHEdHg8LxQ7s%2Fimage.png?alt=media&amp;token=b933221c-e19c-40d7-a85c-ede9b6a64829" alt="" width="375"><figcaption></figcaption></figure>
3. **選擇裝修風格 (若有開放)**： 若您的戶別包含精裝修方案，系統會請您先挑選裝修風格（如：北歐風、工業風）。選定後，點擊下方的 **下一步 - 選材**。*(**註：若為標準戶，系統將直接進入空間選材**)*

   <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2FzUmjkD4dxKnBVxX6ld6u%2Fimage.png?alt=media&amp;token=45cabed2-0b8a-4e8d-b94f-24a165b6ad5e" alt="" width="231"><figcaption></figcaption></figure>
4. **挑選空間建材**： 系統會顯示依空間列出的各項目。請針對各空間的細項（如：地板材質、房門款式、風扇等）挑選您想要的建材。每個選項皆會清楚標示需加價或退減的金額。

   <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2FfN4ozz0sK4oZ5hL8H1sV%2Fimage.png?alt=media&amp;token=f40f9484-477a-4072-bd76-d9c779ca7770" alt="" width="232"><figcaption></figcaption></figure>
5. **確認選材明細與總計金額**： 所有空間皆挑選完畢後，系統會彙整出「風格與選材確認」清單。您可在此檢視原始的標配列表，以及客變選材的明細與「總計金額」。

   <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2FvYS3A8JKMPq5O2DiFbVa%2Fimage.png?alt=media&amp;token=38a9554e-9508-4da0-b94c-e61979e31262" alt="" width="375"><figcaption></figcaption></figure>
6. **送出與預約客變面談**： 明細確認無誤後，點擊最下方的 **下一步 - 確認簽名** 進行線上簽名確認。送出後畫面會顯示「完成選材」，此時您可以點擊 **查看明細** 留存紀錄，或直接點擊深藍色的 **預約客變** 按鈕，進入預約畫面完成預約實體面談時間。

   <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2FqlM7bWrhRHmwjL4vdpXK%2Fimage.png?alt=media&amp;token=cf9e7b2c-e366-447b-a204-6a6d9846ea05" alt="" width="233"><figcaption></figcaption></figure>


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