> For the complete documentation index, see [llms.txt](https://quteng.gitbook.io/ke-hu-wen-da-ji/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://quteng.gitbook.io/ke-hu-wen-da-ji/shou-fu/shou-fu-ren-yuan-jie-dan-zhuan-gong-wu-jie-an.md).

# 售服人員-接單、轉工務、結案

- [售服人員如何將報修單狀態設定為已接單？（App/PC）](https://quteng.gitbook.io/ke-hu-wen-da-ji/shou-fu/shou-fu-ren-yuan-jie-dan-zhuan-gong-wu-jie-an/shou-fu-ren-yuan-ru-he-jiang-bao-xiu-dan-zhuang-tai-she-ding-wei-yi-jie-dan-apppc.md)
- [售服人員如何將報修轉為工務處理？(以PC操作)](https://quteng.gitbook.io/ke-hu-wen-da-ji/shou-fu/shou-fu-ren-yuan-jie-dan-zhuan-gong-wu-jie-an/shou-fu-ren-yuan-ru-he-jiang-bao-xiu-zhuan-wei-gong-wu-chu-li-yi-pc-cao-zuo.md)
- [售服人員如何將報修轉為工務處理？(以App操作)](https://quteng.gitbook.io/ke-hu-wen-da-ji/shou-fu/shou-fu-ren-yuan-jie-dan-zhuan-gong-wu-jie-an/shou-fu-ren-yuan-ru-he-jiang-bao-xiu-zhuan-wei-gong-wu-chu-li-yi-app-cao-zuo.md)
- [售服人員如何直接結案報修？(PC/App)](https://quteng.gitbook.io/ke-hu-wen-da-ji/shou-fu/shou-fu-ren-yuan-jie-dan-zhuan-gong-wu-jie-an/shou-fu-ren-yuan-ru-he-zhi-jie-jie-an-bao-xiu-pcapp.md)
- [如何查看報修相關處理人員？（PC）](https://quteng.gitbook.io/ke-hu-wen-da-ji/shou-fu/shou-fu-ren-yuan-jie-dan-zhuan-gong-wu-jie-an/ru-he-cha-kan-bao-xiu-xiang-guan-chu-li-ren-yuan-pc.md)


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