> For the complete documentation index, see [llms.txt](https://quteng.gitbook.io/ke-hu-wen-da-ji/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://quteng.gitbook.io/ke-hu-wen-da-ji/shou-fu/yuan-gong-jian-li-bao-xiu-dan/yuan-gong-ru-he-xin-zeng-bao-xiu-yi-app-cao-zuo.md).

# 員工如何新增報修？（以App操作）

#### **路徑：**

 【App】 售服系統 > 新增報修

***

#### **操作方式：**

1. 前往 **新增報修** 頁面：登入系統後，進入 **售服系統>新增報修**。

   <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2FBAzaccwMBqnN2nuFBihK%2Fnote%20(11).jpg?alt=media&amp;token=8998c2c2-188d-4df0-a12e-72ae09022f4a" alt="" width="563"><figcaption></figcaption></figure>
2. 選擇**報修種類**、選擇**戶別**後，點擊 **下一步** 按鈕。

   <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2FuMIThVLHz2POoZFBRewe%2Fnote%20(12).jpg?alt=media&amp;token=28902dc0-40eb-4dc4-a737-3fe334ca9196" alt="" width="563"><figcaption></figcaption></figure>
3. 輸入報修空間、項目與類別。下拉選單若查無確切空間，也可以使用欄位右側的自定義功能新增。完成後點擊畫面下方 **下一步** 按鈕。

   <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2FJMrh6I7l074sA2I8WBw7%2Fnote%20(13).jpg?alt=media&amp;token=a7e0555a-1cd7-4193-96df-80f73cf72f11" alt="" width="563"><figcaption></figcaption></figure>
4. 輸入聯絡人資訊、可維修日期、可維修時間、報修內容說明與報修照片/影片。完成後點擊畫面下方 **下一步** 按鈕。

   <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2Fo5bfJPYUCLHniOGE304a%2Fnote%20(14).jpg?alt=media&amp;token=4708c4b1-0c9f-4fc9-81b3-9250461630b2" alt="" width="563"><figcaption></figcaption></figure>
5. 確認資料輸入無誤後，點擊畫面下方 **確認新增** 按鈕，即完成一筆報修的新增。可於報修列表查看。

   <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2FYTRwbhZpa2rVxiTfKhGs%2Fimage.png?alt=media&amp;token=3c7c8990-3cf4-4eb9-b543-b46b9093ebeb" alt="" width="250"><figcaption></figcaption></figure>


---

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