> For the complete documentation index, see [llms.txt](https://quteng.gitbook.io/ke-hu-wen-da-ji/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://quteng.gitbook.io/ke-hu-wen-da-ji/shou-fu/yuan-gong-jian-li-bao-xiu-dan/yuan-gong-ru-he-xin-zeng-bao-xiu-yi-pc-cao-zuo.md).

# 員工如何新增報修？（以PC操作）

#### **路徑：** 

【PC】售服系統 > 客戶線上報修

***

#### **操作方式：**

1. 前往 **客戶線上報修** 頁面：選擇建案後，進入 **售服系統 > 客戶線上報修。**

   <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2FRJin599vwP4LDRkxxr5u%2Fnote%20(43).jpg?alt=media&amp;token=431c3926-fca5-48b2-af05-40265bd8136d" alt="" width="563"><figcaption></figcaption></figure>
2. 點擊畫面右上綠色 **新增 +** 按鈕，開始輸入報修資訊：
   1. 選擇該報修戶別
   2. 輸入報修空間、項目、類別
   3. 輸入客戶及聯絡人姓名、電話、信箱
   4. 輸入可維修日期、可聯繫時間、報修內容說明
   5. 上傳報修照片或影片

      <figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2FifBFscv1D2suRzzS0yfc%2Fnote%20(44).jpg?alt=media&amp;token=1606b0ee-3605-40cb-bf18-ee2c211a434f" alt="" width="563"><figcaption></figcaption></figure>
3. 確認資訊填寫正確無誤後，點擊報修單視窗右上綠色 **送出** 按鈕，即完成新增一筆報修。

<figure><img src="https://1264781745-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvNcUddmvlmoPF9rp4roy%2Fuploads%2F4kLHi7r65Wg5w6EAnok8%2Fnote_v2%20(4).jpg?alt=media&amp;token=fc9eb026-f3af-49b7-a612-032146e520f9" alt="" width="563"><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://quteng.gitbook.io/ke-hu-wen-da-ji/shou-fu/yuan-gong-jian-li-bao-xiu-dan/yuan-gong-ru-he-xin-zeng-bao-xiu-yi-pc-cao-zuo.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.